Terms of Service

1. Scope of Application

These Terms of Service govern the use of all AI education services offered by AiSkillProTop and describe the rights and obligations between students and our premium AI learning service. By using our services, registering for consultations, or utilizing our AI expertise, the student fully acknowledges and accepts these conditions.

2. Service Provision and Engagement

  1. Engaging our AI education services requires prior consultation and written confirmation.
  2. Certain Professional or Enterprise services may require the creation of a student profile and documentation of learning preferences.
  3. AI information, learning concepts, and access permissions are strictly confidential and intended only for the student's personal use.
  4. The final decision on implementing AI strategies lies with the student, who assumes responsibility for their choices within our recommendations.

3. Service Contracts and Termination

  1. The duration of services depends on the chosen AI package and is specified in the respective service contract.
  2. Termination of Foundation AI services is possible without contractual penalty up to 14 days after the initial consultation, provided no specific analysis work or session planning has taken place.
  3. For Professional and Enterprise packages that extend beyond the initial consultation phase, termination fees apply according to the service contract.
  4. Failure to attend scheduled sessions without prior notification does not entitle the student to a refund of service fees.

4. Payment Terms

  1. Service fees are to be paid according to the payment plan detailed in the service contract.
  2. For more extensive AI projects, an advance payment structure with milestone payments may be offered.
  3. All prices are quoted in Swiss Francs (CHF) and subject to applicable taxes.
  4. Payments are processed through secure, encrypted channels, with detailed receipts issued for all transactions.

5. Return Policy

  1. Since AiSkillProTop offers professional educational services and not products, our return policy refers to service quality and fee structures. For students who have booked our Foundation AI package and wish to terminate the services within 72 hours of signing the service contract, a full refund will be granted if no substantial work has begun. After this period or if substantial work has already been performed (including but not limited to AI analysis, preparation work, or communication with partners), the fees are non-refundable, but the services can be adjusted to meet student expectations.
  2. For Professional and Enterprise packages, the initial consultation fee is non-refundable under any circumstances, as it represents valuable professional time and already provided expertise. The remaining package fee structure follows a proportional refund policy based on documented service milestones at the time of termination request.
  3. All refund requests must be submitted in writing to ai@aiskillprotop.com and will be processed within 10 business days after approval.
  4. This return policy does not apply to third-party costs incurred during the AI learning process (e.g., software licenses, special analyses), which are passed on to the student at actual cost.
  5. Return policy for specialized services: For services that include customized AI reports and specific consultation services, we offer a satisfaction guarantee. If you are not satisfied with the delivered AI materials, you have the right to request a revision within 7 days of receipt. After two revisions and continued dissatisfaction, you may request a partial refund considering the services already provided and the work effort. We always strive to find a solution satisfactory for both parties and ensure the highest quality in our AI education services.

6. Student Behavior and Responsibilities

  1. Mutual respect and professional communication are fundamental principles throughout the entire AI learning process.
  2. Students are expected to provide accurate information about their AI requirements, preferences, and learning parameters.
  3. Timely feedback on AI strategies and recommendations is essential to ensure an efficient learning process.
  4. AiSkillProTop reserves the right to terminate services without refund if student behavior hinders the learning process or violates ethical standards.

7. Service Results and Assurances

  1. Although we maintain the highest standards of care, the final responsibility for AI decisions lies with the student.
  2. Our service guarantees thorough AI knowledge and access to our exclusive partner network but cannot guarantee the availability of certain specialized AI solutions within a specific timeframe.
  3. AI analyses and assessments are conducted with professional care but do not represent a guarantee for future AI outcomes.
  4. We strive to provide exceptional service and value but cannot guarantee specific results or future AI developments.

8. Liability and Warranty

  1. AiSkillProTop assumes no liability for damages arising from student decisions following our consultation services.
  2. Liability for slight negligence is excluded to the extent legally permissible.
  3. The availability of our services is maintained with the greatest care; however, temporary disruptions due to technical or market-related circumstances cannot be completely excluded.
  4. No warranty is given for the accuracy of AI assessments or predictions, as AI systems are subject to changes.

9. Intellectual Property and Confidentiality

  1. All AI reports, analyses, and proprietary methodologies remain the intellectual property of AiSkillProTop and may only be used by students for personal decision-making.
  2. The distribution, publication, or commercial use of our research materials is prohibited without express written consent.
  3. Student information and learning preferences are treated with the strictest confidentiality in accordance with our Privacy Policy.

10. Final Provisions

  1. Should individual provisions be invalid, the validity of the remaining provisions remains unaffected.
  2. Swiss law applies exclusively, excluding the UN Sales Convention.
  3. The place of jurisdiction for all disputes is Geneva, Switzerland.